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Privacy Policy

Thank you for choosing Kazi! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile applications
1. Information We Collect

  • Personal Information: When you create an account or use our services, we collect personal information such as your name, email address, phone number, profile picture, identification documents, and payment details.

  • Professional Information: For service providers, we collect information related to your skills, certifications, work history, and availability.

  • Usage Information: We automatically collect information like your IP address, device information, and app usage patterns.

  • Location Data: With your consent, we collect and use your location to provide relevant job opportunities nearby.The precise or approximate locations of users, drivers, delivery personnel, or service providers are gathered by us in order to facilitate various services, enable tracking and safety features, prevent and identify fraudulent activities, and adhere to legal obligations. This information is collected while the application is active on the user's mobile device, whether it is running in the foreground or background.

2. How We Use Your Information

  • Service Delivery: To connect you with relevant tasks or service providers, process payments, and manage your account.

  • Customer Support: To assist with inquiries, provide updates, and troubleshoot issues.

  • Personalization: To tailor the content, you see based on your location, preferences, and usage.

  • Marketing: To notify you about new features, promotions, and special offers, if you have opted in.

3. Sharing Your Information
We may share your information with trusted partners for the following purposes:

  • Transaction Processing: With payment processors to complete transactions.

  • Service Delivery: With other users to facilitate service matching.

  • Compliance: To fulfill legal obligations, enforce terms, or protect our rights.

  • Service Providers: With third-party vendors for hosting, analytics, and customer support.

4. Security Measures
We implement robust security measures to protect your data, including encryption, regular audits, and restricted access. However, no method of transmission or storage is completely secure.
5. Data Retention
We retain your data only as long as necessary to provide our services or comply with legal requirements.
6. Your Choices and Rights

  • Access and Correction: You can access and correct your personal information through your account settings.

  • Deletion: You can request data deletion by contacting customer support.Users have the right to delete all personal data collected by the app. To request data deletion, please follow the steps outlined below:
     1. Open the application and log in.
    2. Navigate to the Profile Section.
    3. Locate the "Account Settings" option.
    4. Tap on "Manage Accounts."
    5. Look for the "Delete Account" option to initiate the data deletion request.

  • Opt-Out: You can opt out of marketing communications via account settings or unsubscribe links.

  • Location Data: You can disable location data collection through your device settings.

7. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website and in the app settings.
8. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:

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